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Understanding, Managing, Resolving Conflict

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Understanding, Managing, Resolving Conflict


About this course

What is conflict management and resolution Training?

This Training highlights how conflict affects individuals, groups, and organizational dynamics.
In this Training, you will learn how to manage and resolve disputes, assumptions about a conflict, and the advantages. Attendees will understand interpersonal vs. organizational conflict, but most importantly, the impacts of unresolved conflict on an organization.
You will also learn the techniques for resolving disputes and evaluating the effectiveness of the methods.
In later training modules, we review alternative conflict resolution approaches and styles. The last sections of the Training focus on the relationship between emotional intelligence, leadership, and conflict management which is an essential skill for the mid-level, human resources, and senior management professionals.
Training schedule


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